For every customer, we're always here to help
Every Msgme account – from starter to enterprise – has access to our Client Services team for assistance with account setup, training and general support.
While you may not need it, the CS team is always available to help get you started, optimize campaign initiatives and provide support. Specifically, you can request assistance with:
Account Setup
During the account setup process, each account is assigned with all necessary short code(s).
Carrier Provisioning
For clients reserving dedicated short codes, CS manages the entire provisioning process with the aggregators and carriers to ensure complete compliance.
Training
Use our web training and instructional materials to understand how to build Msgme mobile programs according to best practices.
Support
CS is available to answer general questions, provide campaign or technology input and work vigorously to ensure clients meet all their marketing objectives.